Business Analyst @ OneVest (B2B FinTech) 2025 - Present

• Building efficient processes, data maps, and documentation to support successful and timely client implementations

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Program Manager @ Reset Pediatric Lifestyle Medicine (Healthcare) 2024 - Present

• After years in the insurance / finance sector, it's been great returning to my roots in science & medicine where I've been able to overhaul many of Reset's processes and materials in my various roles as:

  • Foundational Author: Pediatric lifestyle medicine curriculum for medical residents (LMRC, M11U1), focused on ages 0 to 5 years

  • Programming lead: Developing pediatric programs to manage and prevent various conditions (eg: anxiety, behavioural challenges, athletic performance)

  • Partnerships liaison: Outreach to local schools and sports studios to collaboratively build awareness about lifestyle medicine and improve programs offered to students

  • Designer: Of patient resources & educational materials (digital / print guides, posters, handouts)

  • Editor: Of lifestyle medicine content focused on the 6 pillars of preventative medicine

  • Volunteer manager: Assisting with volunteer onboarding, projects & reviews

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Product Marketing Manager & Strategist @ CapIntel (B2B FinTech), 2023 - 2024

• Stepping into this role as CapIntel's first ever PMM without any defined supervision or project direction was certainly an interesting professional milestone to navigate but we got there eventually with key focal points including:

  • Product mgt & strategy: Developed our company wide “product-launch process” from scratch – reducing launch complications & time to market by connecting the cross-functional dots and education for optimized positioning & market expansion

  • Go to market: Trained & enabled GTM teams on product launches while building content for marketing personas, landing pages, case studies, white papers, conferences, award applications & news write-ups

  • Research, analytics & operations: Created “CapIntelipedia” to onboard employees on industry and company basics, co-founded risk management committee and maintained competitor analyses, product market fit, NPS benchmarking, monthly usage metrics & quarterly closed  won/lost reporting

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Product Manager @ Samos (B2C Insuretech), 2021 - 2023

• Entering the world of insure-tech as employee #2 at Canada's first surgical accidental death insurance startup - Samos Insurance - was a big career shift with a steep but rewarding learning curve where I've been able to:

  • Oversee successful launches of B2B & B2C customer portals entailing user research, wireframes, requirements, portal building, testing & documentation​

  • Combine primary research & industry standards to develop patient education content and create a database of hundreds of surgeries

  • Develop my marketing & design skills - handling Samos’ first PR launch, ad campaigns, social media content, and content / copy / design for various collateral

  • Ensure HIPAA & SOC2 compliance through training materials, policies, and audit checklists

  • Build various processes so new hire onboarding, day to day ops, and metrics / info tracking go smoother

Design & Innovation Coordinator @ GreenHouse (Incubator), 2021

• I kicked off 2021 at the GreenHouse Social Impact Incubator with the goal of optimizing efficiency & increasing health innovation. I've since:

  • Aided in teaching 60+ student innovators about entrepreneurship & venture creation

  • Overhauled operational processes in onboarding, documentation & grant reporting

  • Organized a Health Challenges Forum for health / community partners, researchers & students

  • Created a publicly accessible digital curriculum of our knowledge assets

  • Contributed to various community building activities & marketing campaigns

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Product & Regulatory Coordinator @ Kenota (MedTech), 2019-2020

• My latest co-op was at Kenota Health, where at the request of the employer, very quickly transitioned into a full time employee while maintaining my degree part time

• I was the Jack of all trades; COVID sample collection lead, risk management lead on device development, coordinated internal experiments & pilot studies, prepared FDA protocols & submission decks, assisted in building the QA system from the ground up, implemented numerous Ops procedures, and managed UI/UX & market validation projects for the BD team

• All-star project coordinator with an exceptional project completion rate (check out my project portfolio for details)

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Study Coordinator & Program Lead @ WOHS (Research), 2018

• William Osler Health System - Following my first co-op placement in research administration, I was called back to conduct community hospital research studies

• Back-end (Admin): Streamlined the Summer Student Research Program processes from applications to workshops. Balanced additional grants, patient recruitment, business plan, and media projects for the Department

• Front-end (Research): Coordinated an ER and CCU community hospital study including literature reviews, protocols, REB, data collection/analysis and conclusions for the Hospital in a poster presentation​